Shipping
Last updated: 13/06/2026
Shipping times
Orders are processed and dispatched within 48 working hours of payment confirmation. Once shipped, you will receive an email with a tracking number so you can follow your package at all times.
Carrier
All orders are shipped via GLS.
Rates and delivery times
| Destination | Estimated delivery | Cost |
|---|---|---|
| Spain mainland — orders under 80 € | 24 working hours | 4.99 € |
| Spain mainland — orders between 80 € and 199.99 € | 24 working hours | 2.99 € |
| Spain mainland — orders of 200 € or more | 24 working hours | Free |
| Rest of Europe | 3 to 5 working days | From 15 € to 60 € depending on destination zone |
Delivery times are estimates from the moment payment is confirmed and may be affected by circumstances beyond 36mood.com's control.
Packaging
All orders are carefully packaged to ensure products arrive in perfect condition. If you receive a damaged package, please notify us within 24 hours of receipt by emailing info@36mood.com with photographs of the package and product.
Order tracking
Once your order has been dispatched, you will receive an email with your GLS tracking number so you can check the status of your shipment in real time.
Any questions?
Write to us at info@36mood.com and we will be happy to help.