Responsible – Who is responsible for data processing?
Identity: 36MOOD
Registered address: Domenech Soberano 5, 1º-2ª, 43203 - Reus
DNI: 39927095-S
Phone: 650644840
Email: info@36mood.com
Contact: Robert Batlle Sanchez
Domain name: 36mood.com
Purposes – What do we process your data for?
In compliance with the provisions of European Regulation 2016/679 General Data Protection Regulation (GDPR), we inform you that we will process the data you provide us for:
- Managing the contracting of services through the Platform, as well as the corresponding billing and delivery.
- Sending periodic communications about services, events, and news related to the activities carried out by 36MOOD, by any means (telephone, postal mail, or email), unless otherwise indicated or the user opposes or revokes their consent.
- Sending commercial and/or promotional information related to the sector of contracted services and added value for end users, unless otherwise indicated or the user opposes or revokes their consent.
- Complying with legally established obligations, as well as verifying compliance with contractual obligations, including fraud prevention.
- Transferring data to organizations and authorities, as required by legal and regulatory provisions.
Data Categories – What data do we process?
Derived from the aforementioned purposes, 36MOOD manages the following categories of data:
- Identification data
- Electronic communication metadata
- Commercial information data. If the user provides third-party data, they declare that they have obtained their consent and commit to informing them of the content of this clause, exempting 36MOOD from any liability in this regard.
- Nevertheless, 36MOOD may carry out verification measures to confirm this, adopting due diligence measures as required by data protection regulations.
Legitimacy – What is the legal basis for processing your data?
The processing of data for the purpose of sending periodic newsletters about services, events, and news related to our professional activity is based on the consent of the interested party, expressly requested to carry out such processing, in accordance with current regulations.
Additionally, the legal basis for processing data related to offers or collaborations is the user's consent when they submit their data, which they may withdraw at any time. However, withdrawing consent may affect fluid communication and hinder processes the user wishes to carry out.
Finally, data may be used to fulfill legal obligations applicable to 36MOOD.
Data Retention Period – How long will we keep your data?
36MOOD will retain users' personal data only for as long as necessary to fulfill the purposes for which they were collected, unless consent is revoked. Subsequently, if necessary, the information will be kept blocked for the legally established periods.
Recipients – Who will your data be shared with?
Your data may be accessed by service providers working with 36MOOD, such as hosting services, marketing tools, content systems, or other professionals, when such communication is required by regulations or for the execution of contracted services.
36MOOD has signed the appropriate data processing agreements with each of its service providers to ensure that they handle your data in accordance with current legislation.
Your data may also be transferred to law enforcement agencies when there is a legal obligation to do so.
Banks and financial institutions may receive data for payment processing of services.
Public administrations with jurisdiction in relevant sectors may also receive data when required by current regulations.
Information Security – What security measures do we implement to protect your data?
To protect the various types of data outlined in this privacy policy, 36MOOD implements technical security measures to prevent loss, manipulation, leakage, or alteration of information.
- Encryption of communications between the user's device and 36MOOD servers.
- Encryption of information stored on 36MOOD servers.
- Additional security measures to prevent unauthorized access to user data.
- In cases where 36MOOD relies on service providers for platform maintenance outside the European Union, these international data transfers are regulated in accordance with 36MOOD's commitment to the protection, integrity, and security of users' personal data.
Rights – What are your rights when you provide us with your data and how can you exercise them?
You have the right to obtain confirmation as to whether 36MOOD is processing personal data concerning you, or not. Additionally, you have the right to access your personal data and request the rectification of inaccurate data or, where applicable, request their deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
Under certain circumstances, you may request the restriction of the processing of your data, in which case we will only retain them for the exercise or defense of claims. In specific situations related to your personal circumstances, you may object to the processing of your data. 36MOOD will cease processing the data unless there are compelling legitimate reasons, or for the exercise or defense of potential claims.
Additionally, you may exercise the right to data portability and revoke the consent granted at any time, without affecting the lawfulness of processing based on prior consent.
If you wish to exercise any of your rights, you can contact info@36mood.com.
Lastly, we inform you that you may file a complaint with the Spanish Data Protection Agency and other competent public organizations regarding any claim arising from the processing of your personal data.
Modification of the Privacy Policy
36MOOD may modify this Privacy Policy at any time, with successive versions published on the Website. In any case, 36MOOD will notify users in advance of any policy changes that affect them so they can accept them.
This Privacy Policy was last updated on 12/27/2018. 36MOOD (Spain). All rights reserved.
If you wish, you can also review our Cookies Policy.